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Garage Grown Gear

In short we do not offer an overnight/next day option but we offer 1 option for domestic express shipping. UPS 2nd Day Air.&#xA0;We check on recent orders placed within the day, with a cut-off at 12pm CST. So, if you place an expedited order at 11am CST on a given day, we will most likely be able to send your order out that very same day. If you place your expedited order at 12:05pm CST, then we will ship your order the next day. We do not guarantee an express order will ship the same day it&apos;s placed, nor do we guarantee it will arrive within the delivery window estimated at checkout.&#xA0;<a class="fr-green" href="https://garage-grown-gear.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">Contact us</a> here if you have any questions!&#xA0;

We don't offer overnight or next day shipping at checkout because it is not always possible. Contact us here if you'd like us to try. We are happy to work with you to try to make it happen, but we just cannot guarantee any exact delivery times, and c

Can you ship something overnight/next day?

Shipping & Tracking

Can I change my order?

Can I pick up my order from your warehouse?

My discount code won’t work on certain items.

Do you ship to Post Offices via General Delivery?

I have a trip coming up. How early should I place my order to receive it in time?

Do you offer Free Shipping?

Placing an Order

How long will it take to receive my order?

Can I track my order?

My order is marked as delivered, but it still hasn’t arrived.

How long will my Enlightened Equipment, El Coyote, or Gnara item take to ship?

What should I do if my order is delayed?

What is your return + exchange policy?

How do I start a return or exchange?

My order arrived over 30 days ago. Can I still return or exchange an item?

I used an item for just a few days on trail. Can I still return it?

My order was “returned to sender.” What can I do next?

I'm trying to return an item, but it says "item not eligible for return".

Exchange & Return

An item arrived with a manufacturing defect. What should I do?

An item broke while I was outside using it. How do I know if it’s covered by warranty?

My order arrived damaged. What should I do?

I’m having issues with my Nitecore product. What should I do?

Warranty

Where is GGG located?

Do you have a storefront?

How do I subscribe to your newsletter list?

I’m new to backpacking. Where do I start?

Where can I find my wish list?

How can I get notified when something comes back in stock?

What does "ultralight" mean?

What is "The Garage"?

I have a small outdoor brand. How can I sell on GGG?

How do you pick the brands you sell on GGG?

General Questions

Do you ship to my country?

Are international customs fees or VAT included in my order?

How can I return or exchange an item? (International Customers)

International Customers

Can you ship something overnight/next day?Updated a month ago