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Garage Grown Gear

<span id="isPasted" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(27, 28, 29); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Unfortunately, no. We only accept new and unused items for return or exchange. You could try re-selling your item on Facebook Marketplace, Ebay, Poshmark, or a gear exchange platform like Gear Trade.&#xA0;You can view our full <a class="fr-green" href="https://www.garagegrowngear.com/pages/return-exchange-policies">returns + exchanges policy here.</a>&#xA0;

Unfortunately, no. We only accept new and unused items for return or exchange. You could try re-selling your item on Facebook Marketplace, Ebay, Poshmark, or a gear exchange platform like Gear Trade.

I used an item for just a few days on trail. Can I still return it?

Exchange & Return

Can I change my order?

Can I pick up my order from your warehouse?

My discount code won’t work on certain items.

Do you ship to Post Offices via General Delivery?

What is your price matching policy?

I have a trip coming up. How early should I place my order to receive it in time?

Do you offer Free Shipping?

Placing an Order

How long will it take to receive my order?

Can I track my order?

My order is marked as delivered, but it still hasn’t arrived.

How long will my Enlightened Equipment, El Coyote, or Gnara item take to ship?

What should I do if my order is delayed?

Can you ship something overnight/next day?

Shipping & Tracking

What is your return + exchange policy?

How do I start a return or exchange?

My order arrived over 30 days ago. Can I still return or exchange an item?

My order was “returned to sender.” What can I do next?

I'm trying to return an item, but it says "item not eligible for return".

An item arrived with a manufacturing defect. What should I do?

An item broke while I was outside using it. How do I know if it’s covered by warranty?

My order arrived damaged. What should I do?

I’m having issues with my Nitecore product. What should I do?

Warranty

Where is GGG located?

Do you have a storefront?

Can I come in for a pack fitting?

How do I subscribe to your newsletter list?

I’m new to backpacking. Where do I start?

Where can I find my wish list?

How can I get notified when something comes back in stock?

What does "ultralight" mean?

What is "The Garage"?

I have a small outdoor brand. How can I sell on GGG?

How do you pick the brands you sell on GGG?

General Questions

Do you ship to my country?

Are international customs fees or VAT included in my order?

How can I return or exchange an item? (International Customers)

International Customers

I used an item for just a few days on trail. Can I still return it?Updated 6 months ago