We are real humans with a real passion for ultralight gear, the outdoors + amazing customer service!  Click above for Ben, Maggie, Nolan, or Rachel to reply within 1 business day!

We value time outside with our families as much as you do. 
Our business hours are 9 am-5 pm CT Monday - Friday.

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Garage Grown Gear

<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(32, 34, 35); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We appreciate all of our international customers! We ship to most countries around the world, but the following is a list of countries we do not currently ship to:<span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(58, 42, 47); background-color: rgb(252, 252, 252); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Afghanistan, Bhutan, Brunei, Indonesia, Laos, Mongolia, Russia, Tajikistan, Turkmenistan, Yemen, Guadeloupe, Ireland, Mayotte, Ukraine, Algeria, Central African Republic, Chad, Liberia, Libya, Sierra Leone, South Sudan, Sudan, Martinique, St. Pierre &amp; Miquelon, French Guiana, Papua New Guinea, Samoa, Timor-Leste&#xA0; You can view our&#xA0;<a href="https://www.garagegrowngear.com/pages/shipping-information">full international shipping policies here.</a>

We appreciate all of our international customers! We ship to most countries around the world, but the following is a list of countries we do not currently ship to:. Afghanistan, Bhutan, Brunei, Indonesia, Laos, Mongolia, Russia, Tajikistan...

Do you ship to my country?

International Customers

Can I change my order?

Can I pick up my order from your warehouse?

My discount code won’t work on certain items.

Do you ship to Post Offices via General Delivery?

What is your price matching policy?

I have a trip coming up. How early should I place my order to receive it in time?

Do you offer Free Shipping?

Placing an Order

How long will it take to receive my order?

Can I track my order?

My order is marked as delivered, but it still hasn’t arrived.

How long will my Enlightened Equipment, El Coyote, or Gnara item take to ship?

What should I do if my order is delayed?

Can you ship something overnight/next day?

Shipping & Tracking

What is your return + exchange policy?

How do I start a return or exchange?

My order arrived over 30 days ago. Can I still return or exchange an item?

I used an item for just a few days on trail. Can I still return it?

My order was “returned to sender.” What can I do next?

I'm trying to return an item, but it says "item not eligible for return".

Exchange & Return

An item arrived with a manufacturing defect. What should I do?

An item broke while I was outside using it. How do I know if it’s covered by warranty?

My order arrived damaged. What should I do?

I’m having issues with my Nitecore product. What should I do?

Warranty

Where is GGG located?

Do you have a storefront?

Can I come in for a pack fitting?

How do I subscribe to your newsletter list?

I’m new to backpacking. Where do I start?

Where can I find my wish list?

How can I get notified when something comes back in stock?

What does "ultralight" mean?

What is "The Garage"?

I have a small outdoor brand. How can I sell on GGG?

How do you pick the brands you sell on GGG?

General Questions

Are international customs fees or VAT included in my order?

How can I return or exchange an item? (International Customers)

Do you ship to my country?Updated 6 months ago