We appreciate all of our international customers! ...

<p dir="ltr" id="isPasted" style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(32, 34, 35); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We appreciate all of our international customers! We ship to most countries around the world, but the following is a list of countries we do not currently ship to:</span></p><p dir="ltr" style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 14px; font-family: Arial, sans-serif; color: rgb(58, 42, 47); background-color: rgb(252, 252, 252); font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Afghanistan, Bhutan, Brunei, Indonesia, Laos, Mongolia, Russia, Tajikistan, Turkmenistan, Yemen, Guadeloupe, Ireland, Mayotte, Ukraine, Algeria, Central African Republic, Chad, Liberia, Libya, Sierra Leone, South Sudan, Sudan, Martinique, St. Pierre &amp; Miquelon, French Guiana, Papua New Guinea, Samoa, Timor-Leste&#xA0;</span></p><p dir="ltr" style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 14px;"><br></span></p><p dir="ltr" style="background-color: rgb(255, 255, 255); margin-top: 0pt; margin-bottom: 0pt;"><span id="isPasted" style="font-size: 14px;">You can view our&#xA0;</span><a href="https://www.garagegrowngear.com/pages/shipping-information"><span style="font-size: 14px;">full international shipping policies here.</span></a></p>

Do you ship to my country?

<p><span id="isPasted" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">For non-U.S. customers, we do not include any customs fees, tariffs, or VAT in orders. This is because fees can vary so much depending on where you are located and what type of items you are ordering. Please take this into consideration when you place your order. Thank you!</span></p><p><span style="font-size: 14px;">You can view our&#xA0;</span><a class="fr-green" href="https://www.garagegrowngear.com/pages/shipping-information"><span style="font-size: 14px;">full international shipping policies here.</span> </a></p>

Are international customs fees or VAT included in my order?

Orders placed outside of the United States will be...

<div data-block="true" data-editor="s717" data-offset-key="3of5k-0-0" id="isPasted"><div data-offset-key="3of5k-0-0"><span data-offset-key="3of5k-0-0"><span data-text="true">We want you to own the gear you need to get outside, and we&apos;re here to help. We accept returns and exchanges given:</span></span></div></div><div data-block="true" data-editor="s717" data-offset-key="fkrjk-0-0"><div data-offset-key="fkrjk-0-0"><span data-offset-key="fkrjk-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="s717" data-offset-key="fmgf-0-0"><div data-offset-key="fmgf-0-0"><span data-offset-key="fmgf-0-0"><span data-text="true">* Items are in new condition.</span></span></div></div><div data-block="true" data-editor="s717" data-offset-key="7ugk1-0-0"><div data-offset-key="7ugk1-0-0"><span data-offset-key="7ugk1-0-0"><span data-text="true">* Items were&#xA0;</span></span><span data-offset-key="7ugk1-0-1"><span data-text="true">delivered</span></span><span data-offset-key="7ugk1-0-2"><span data-text="true">&#xA0;within the past 30 days.</span></span></div></div><div data-block="true" data-editor="s717" data-offset-key="fjpdv-0-0"><div data-offset-key="fjpdv-0-0"><span data-offset-key="fjpdv-0-0"><span data-text="true">* Item&apos;s value is greater than $10 USD</span></span></div></div><div data-block="true" data-editor="s717" data-offset-key="7es0p-0-0"><div data-offset-key="7es0p-0-0"><span data-offset-key="7es0p-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="s717" data-offset-key="anqh6-0-0"><div data-offset-key="anqh6-0-0"><span data-offset-key="anqh6-0-0"><span data-text="true">Some items are non-returnable, including all food, underwear bottoms and bidets.&#xA0;</span></span></div></div><div data-block="true" data-editor="s717" data-offset-key="3bre5-0-0"><div data-offset-key="3bre5-0-0"><span data-offset-key="3bre5-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="s717" data-offset-key="avcf2-0-0"><div data-offset-key="avcf2-0-0"><span data-offset-key="avcf2-0-0"><span data-text="true">Orders placed outside of the United States are responsible for covering the full cost of return or exchange shipping. When an international return is processed, the refund will not include the initial shipping cost.</span></span></div></div><div data-block="true" data-editor="s717" data-offset-key="1jit1-0-0"><div data-offset-key="1jit1-0-0"><span data-offset-key="1jit1-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="s717" data-offset-key="cqvdu-0-0"><div data-offset-key="cqvdu-0-0"><span data-offset-key="cqvdu-0-0"><span data-text="true">To start a return for an international order, send us a message at&#xA0;</span></span><a href="mailto:help@garagegrowngear.com" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="cqvdu-1-0"><span data-text="true">help@garagegrowngear.com</span></span></a><span data-offset-key="cqvdu-2-0"><span data-text="true">&#xA0;and our customer service team will be glad to asssit!</span></span></div></div><div data-block="true" data-editor="s717" data-offset-key="55u69-0-0"><div data-offset-key="55u69-0-0"><span data-offset-key="55u69-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="s717" data-offset-key="92otg-0-0"><div data-offset-key="92otg-0-0"><span data-offset-key="92otg-0-0"><span data-text="true">Still have questions? Head&#xA0;</span></span><a href="https://www.garagegrowngear.com/pages/return-exchange-policies" rel="noopener noreferrer" style=" text-decoration: none !important;" target="_blank"><span data-offset-key="92otg-1-0"><span data-text="true">over here&#xA0;</span></span></a><span data-offset-key="92otg-2-0"><span data-text="true">to view our Return and Exchange policies.</span></span></div></div><div data-block="true" data-editor="s717" data-offset-key="fpi14-0-0"><div data-offset-key="fpi14-0-0"><span data-offset-key="fpi14-0-0"><br data-text="true"></span></div></div><div data-block="true" data-editor="s717" data-offset-key="8blg-0-0">Our address in Minnesota:</div><p><br></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 16px; font-weight: 400; margin-bottom: 0.7em; color: rgb(58, 42, 47); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-size: 14px;">Garage Grown Gear</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 16px; font-weight: 400; margin-bottom: 0.7em; color: rgb(58, 42, 47); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-size: 14px;">Attn: Returns [your order# here]</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 16px; font-weight: 400; margin-bottom: 0.7em; color: rgb(58, 42, 47); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-size: 14px;">2380 Wycliff Street, Suite 140</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 16px; font-weight: 400; margin-bottom: 0.7em; color: rgb(58, 42, 47); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-size: 14px;">St. Paul, MN 55114</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 16px; font-weight: 400; margin-bottom: 0.7em; color: rgb(58, 42, 47); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-size: 14px;">U.S.A.</span></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 16px; font-weight: 400; margin-bottom: 0.7em; color: rgb(58, 42, 47); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; margin-top: 0px; font-size: 16px; font-weight: 400; margin-bottom: 0.7em; color: rgb(58, 42, 47); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-size: 14px;">You can view our&#xA0;</span><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-size: 14px;"><a class="fr-green" href="https://www.garagegrowngear.com/pages/return-exchange-policies" rel="noopener noreferrer" target="_blank">full return + exchange policy here.</a></span><span style="-webkit-font-smoothing: antialiased; font-weight: 400; box-sizing: border-box !important; font-size: 14px;">&#xA0;</span></p>

How can I return or exchange an item? (International Customers)

We are real humans with a real passion for ultralight gear, the outdoors + amazing customer service!  Click above for Ben, Nolan, or Pete to reply within 1 business day!

We value time outside with our families as much as you do. 
Our business hours are 9 am-5 pm CT Monday - Friday.

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Contact Us

Garage Grown Gear

International Customers

Can I change my order?

Can I pick up my order from your warehouse?

My discount code won’t work on certain items.

Do you ship to Post Offices via General Delivery?

I have a trip coming up. How early should I place my order to receive it in time?

Do you offer Free Shipping?

Placing an Order

How long will it take to receive my order?

Can I track my order?

My order is marked as delivered, but it still hasn’t arrived.

How long will my Enlightened Equipment, El Coyote, or Gnara item take to ship?

What should I do if my order is delayed?

Can you ship something overnight/next day?

Shipping & Tracking

What is your return + exchange policy?

How do I start a return or exchange?

My order arrived over 30 days ago. Can I still return or exchange an item?

I used an item for just a few days on trail. Can I still return it?

My order was “returned to sender.” What can I do next?

I'm trying to return an item, but it says "item not eligible for return".

Exchange & Return

An item arrived with a manufacturing defect. What should I do?

An item broke while I was outside using it. How do I know if it’s covered by warranty?