If you just placed an order today, email us right away...

<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 700; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">If you just placed an order today,<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;email us right away, we will do our best to catch your order before it goes out to make any changes you need. In most cases, we can easily change the quantity of an item or add or subtract an item. Editing a shipping address is possible too. But please note that sometimes we are super busy and a box ships out the door before we can catch it! So we appreciate your patience and understanding if that happens.&#xA0; If your order has already shipped out, we can no longer make edits to your order like changing an address or swapping an item. That said, once the package lands, we can always help facilitate a return or exchange! If the address was incorrectly entered, typically it will eventually get routed back to GGG. <span id="isPasted" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a class="fr-strong" href="https://garage-grown-gear.gorgias.help/en-US/contact" rel="noopener noreferrer" target="_blank">Contact us here</a><span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;to see if there&#x2019;s anything we can do.

Can I change my order?

Yes! We’re located in St. Paul, Minnesota...

<span id="isPasted" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Yes! We&#x2019;re located at 2380 Wycliff Street, Suite 140, St. Paul, MN 55114, USA.&#xA0;<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(27, 28, 29); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">(Best accessed via the parking lot on Raymond Ave.)<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">You can place your order on our website and choose &#x201C;Local Pickup&#x201D; at checkout. We will send you a notification within 1 business day letting you know your order is ready. You can then stop by anytime between 9am-5pm Mon-Fri.

Can I pick up my order from your warehouse?

There are some brands that we cannot discount...

<span id="isPasted" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">There are some brands that we cannot discount, so discount codes cannot be applied to them. This is because a lot of our brands are very small and often don&apos;t have large margins to make discounts possible. Some brands are also opposed to discounting, and we respect these brands&apos; wishes to not offer discounts. You can find this info marked on the product page for an item. Thanks in advance for your understanding!<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Discount codes will also not work on items in&#xA0;<span id="isPasted" style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><a class="fr-green" href="https://www.garagegrowngear.com/collections/the-garage" rel="noopener noreferrer" target="_blank">The Garage</a> section of our website since these are already discounted.&#xA0;During sales, additional discounts and promotional codes are deactivated.

My discount code won’t work on certain items.

Yes! We ship orders to hikers in trail towns every day...

<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Yes! We ship orders to hikers in trail towns every day! It is up to you to find the correct address for a given post office (check ahead of time to see if they offer General Delivery and to see if they can hold your package for you). You can write your ETA date and &#x201C;Hold for [PCT] hiker&#x201D; along with your name in your shipping address so that they know when to expect you.&#xA0;Chances are you will need to show an ID with your name that matches the name on the package when picking up your box.&#xA0; <span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">We recommend planning ahead to make sure the package will arrive at the post office&#xA0;<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: italic; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">before<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">&#xA0;you arrive. Choosing USPS Priority shipping can better help ensure a faster and successful arrival too. Most post offices hold General Delivery boxes for 1 month only.&#xA0;<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Note that we are not liable for packages that have the incorrect address written as the shipping address, nor are we liable if a post office changes their services at any time - this is entirely out of our control, and we recommend checking in with the post offices ahead of time.&#xA0;<span style="font-size: 14px; font-family: Arial, Helvetica, sans-serif; color: rgb(0, 0, 0); background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Also note that post offices generally do not hold packages from other carriers like UPS or FedEx.

Do you ship to Post Offices via General Delivery?

We recommend planning as far in advance as possible...

Awesome! We ship domestic standard delivery orders in 1-2 business days. <span id="isPasted" style="color: rgb(58, 42, 47); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">and<i style="-webkit-font-smoothing: antialiased; box-sizing: border-box !important; color: rgb(58, 42, 47); font-family: Helvetica, &quot;Helvetica Neue&quot;, Arial, &quot;Lucida Grande&quot;, sans-serif; font-size: 16px; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">&#xA0;<span style="color: rgb(58, 42, 47); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">we strive to have your domestic orders delivered within 4-6 business days of ordering. Items with longer processing timelines will list it on their product page. We have faster shipping options you can choose at checkout as well.&#xA0;For an upcoming trek, we recommend planning as far in advance as possible. Many hikers take several months to build up the perfect gear they need for their trek. Not only are shipping times unpredictable, but you might also need more time for any exchanges or returns before your trip in case an item doesn&apos;t fit right! This is especially important when ordering a pack or any apparel. You never really know what will fit best until you try it on in person. We want you to find the perfect fit, so we have a great return policy to help!&#xA0;If you need something last minute, we still recommend placing your order with as much buffer room as possible to lessen your risk of it not arriving in time.You can view our <a class="fr-green" href="https://www.garagegrowngear.com/pages/shipping-information">shipping policies here</a>.And you can view our <a class="fr-green" href="https://www.garagegrowngear.com/pages/return-exchange-policies" rel="noopener noreferrer" target="_blank">return policies here</a>.&#xA0;

I have a trip coming up. How early should I place my order to receive it in time?

We offer free shipping for U.S.-based customers on orders that are $50 and up...

We offer free shipping for U.S.-based customers on orders that are $50 and up. For orders under $50, our website shows live shipping rates: that means the rates shown are determined by the various shipping carriers based on your shipping location and package weight.&#xA0;For international customers, live rates are also shown for all orders.&#xA0;&#xA0;

Do you offer Free Shipping?

We are real humans with a real passion for ultralight gear, the outdoors + amazing customer service!  Click above for Ben, Maggie, Nolan, or Rachel to reply within 1 business day!

We value time outside with our families as much as you do. 
Our business hours are 9 am-5 pm CT Monday - Friday.

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